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How do you protect Office 365?

Jun 21, 2021

Many companies today choose to have large parts of their business in the cloud and Office 365, ie Teams, Outlook, Sharepoint and Onedrive, especially since the Covid-19 pandemic struck. In many ways, this is both flexible and easy to handle for businesses. But what would happen if your mailbox was deleted? If documents disappeared or if a chat with lots of information and shared files was suddenly gone? Most users think “yes, but Microsoft will solve it”. It’s important to know that Microsoft does not take any responsibility for lost data. In their agreement, they write the following:

b. We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result. In the event of an outage, you may not be able to retrieve Your Content or Data that you’ve stored. We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.

Microsoft Services Agreement


Do you have backup on your Office 365 environment?

If a user deletes an email, a file in onedrive or in sharepoint, an Office 365 user can recover the files for a limited time. This limited time is called “retention policy”. It’s usually 30 days, after which the deleted objects disappear permanently. If for various reasons you have not noticed that a file has been deleted, and time has passed, it’s impossible to recreate the file again.

In addition, if you lose access to your entire Office 365 organization due to hackers or other external factors, Microsoft takes no responsibility for what happens to all data. Even here it will not be possible to recreate.

What Microsoft can do in the form of recovery:

  • Recover files, emails, documents for a limited period after they have been deleted by a user. (Up to 30 days)
  • Restore Sharepoint pages (but without choosing which content to restore, Microsoft will overwrite the entire page)

What Microsoft can’t do, but which can be achieved with Veeam For Office 365 from OJCO IT

  • Recover individual deleted files and documents after 30 days
  • Reset a mailbox to a specific date
  • Restore Microsoft Teams
  • Restore from a detailed backup on a specific Team, specific channels in a team, folders,subfolders and files as well as chat history and even settings for a specific team.
  • Restore page content, users’ folders and files, tables, etc. within Sharepoint
  • Restore access to files, documents, emails, etc. even when Microsoft is unable to deliver its services or if the organization is locked out of its own Office 365 organization.

Do you dare to be without backup on your Office 365 environment?

Without a third-party solution such as Veeam, all data is at risk of being lost. The losses can be very expensive even for small companies. In addition, Veeam makes it easier to comply with the GDPR so you also avoid large costs there. All the problems described above can be solved with an implemented Veeam solution for your organization.